Return and Refund Policy

1. Returns

Eligibility for Returns:

• Items must be returned within 30 days from the date of purchase.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Certain items, such as underwear and final sale items, are non-returnable.

Return Process:

1. Contact Us: Email us at contact@behypes.com or call us at 03072041000 to initiate a return. Please provide your order number and reason for the return.
2. Approval: Once your return request is approved, we will provide you with a return shipping address and instructions.
3. Shipping: Pack the item securely in its original packaging and send it back to us. You will be responsible for paying the return shipping costs.

Condition of Items:

• Returned items must be unworn, unwashed, and free of any stains, marks, or odors.
• Be sure to include all tags, accessories, and original packaging.

2. Refunds

Processing Refunds:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Partial Refunds:

• In some cases, only partial refunds are granted (e.g., items not in their original condition, items damaged or missing parts for reasons not due to our error).

Late or Missing Refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at contact@behypes.com.

3. Exchanges

Exchanging Items:

• If you need to exchange an item for a different size or color, please contact us at contact@behypes.com or 03072041000.
• We will guide you through the process of returning the original item and placing a new order.

Defective or Damaged Items:

• If you received a defective or damaged item, please contact us immediately at contact@behypes.com with details and photos of the defect or damage.
• We will provide instructions for returning the item and will send you a replacement at no additional cost.

4. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

Email: contact@behypes.com
Phone: 03072041000